Woodton Parish Council

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Key contacts for families

There's lots of support available for people at any stage of life.  Here are some key contacts to help you and your family;

• Just One Number - 0300 300 0123 - For any questions or worries you have about your child

• ChatHealth - 07480 635060 - Secure text messaging advice service for 11-19 year olds

• Age UK's Advice Line - 0800 678 1602 - Free confidential advice for older people and their families

• Norfolk County Council - 0344 800 8020 - To report a safeguarding concern about an adult or child

• Leeway refuge services - 0300 561 0077 - 24-hour helpline for victims of domestic abuse

• First Response Helpline - 111 (option 2) - For people all ages needing urgent mental health support

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Norfolk County Council - Do it online

You can find out about our services, report problems or apply for courses, school places and more at www.norfolk.gov.uk - here are just a few examples;

• What is 'right up your street'? - Search for local clubs, activities and services at www.communitydirectory.norfolk.gov.uk

• Improving your home?  Find a trusted trader at www.norfolk.gov.uk/trustedtrader

• De-cluttering?  Find your local recycling centre at www.norfolk.gov.uk/recycling

• Looking for a new school?  Find your child's catchment school or apply for a place at www.norfolk.gov.uk/admissions

• Want to check for local roadworks? www.norfolk.gov.uk/roadworks

• Has your concessionary bus pass been lost or stolen?  Pay for a replacement at www.norfolk.gov.uk/concessionarytravel

• Need help getting out and about? www.norfolk.gov.uk/communitytransport

• Need to apply or reapply for a Blue Badge parking permit? www.norfolk.gov.uk/bluebadge

• Renewing a library book? www.norfolk.gov.uk/libraries

• Need to report faulty street lighting? www.norfolk.gov.uk/streetlighting

• Found an adult learning course you like?  Apply and pay for it online at www.norfolk.gov.uk/adultlearning

• Need to report a pothole? www.norfolk.gov.uk/potholes

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Helpful Contacts

​You can report flooding to the new Norfolk Flooding Hotline on 0344 800 8013.  This is your single point of contact for flooding in Norfolk.  If you are in immediate danger call 999.  You can also report issues caused by flooding in a number of other ways;

• The Environment Agency Floodline: 0345 988 1188

• National Flood Forum: 01299 403 055 (for independent advice for those who have suffered flooding)

• Norfolk County Council Highways: 0344 800 8020

• Report a power cut: dial 105

• Report a gas leak: 0800 111 999

• Report a water leak:

  • Anglian Water Customers: 0800 771 881​

  • Essex & Suffolk Water Customers: 0800 526 337

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Flooding

• You can report flooding to the new Norfolk Flooding Hotline on 0344 800 8013.  This is your single point of contact for flooding in Norfolk.  If you are in immediate danger call 999.

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Local Government

• Norfolk County Council

• Norfolk County Council - Flood help and advice

• District Council

• South Norfolk Council and Broadland District Council One Team - Development Management Area Teams

• Report a highways defect and/or report a public right of way or trails defect

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Local Information

• Post Office Near Me - Find your local Post Office and Post Office services

• Registered dentist offices in area

• Find your Transport – Norfolk County Council – This tool helps you find out which transport services operate in your area, and how to access them.

• Road Works - Norfolk County Council

• Highways Verges - Norfolk County Council

• Reporting a highways defect and /or report a public right of way or trails defect - Norfolk County Council

• Norfolk Trails – Interactive map - Norfolk County Council

• Norfolk County News - Norfolk County Council

• Gritting routes - Norfolk County Council

• Norfolk County Council - Mobile Library Timetable

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Local School

• Woodton Primary School

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Local Utilities

• Gas Emergencies - Cadent

• Power Cuts - UK Power Networks

• Water Leaks - Anglian Water

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Job Information

• Job Centre Resource Link near you

• WikiJob - Interview tips and practice aptitude tests

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Others

• Citizens Advice Consumer Helpline 0345 4040506

• Action Fraud (UK’s National Fraud Office) 0300 1232040

• Just one Norfolk – NHS - A new website about children and young people’s health, ages 0-19

• Active Norfolk’s Activity Finder

• Help Hub bulletin – The Help Hub bulletin aims to promote what’s happening and what’s available within South Norfolk and its surrounding areas. It is produced every two weeks and features a wide variety of information appropriate for both residents and professionals.